Your wellbeing is our priority Responsible Gaming

With Fun Responsibility — aaqq's commitment

Gaming is entertainment — it should never be a source of financial stress or anxiety. aaqq is committed to helping you maintain a safe, balanced gaming habit while keeping the fun alive.

Aaqq's Responsible Gaming Commitment

Strict 18+ Age Verification
Deposit & Session Limit Features
Self-Exclusion at Any Time
24/7 Support in Bangla
Full Transparency Over Your Gaming History

What Is Responsible Gaming?

Responsible gaming means enjoying games in a balanced, controlled way — without letting gaming negatively affect your daily life, family, work, or finances.

Aaqq believes gaming should be a form of entertainment — just like watching a movie or playing cricket. When gaming stops being fun and starts feeling like a compulsion, seeking help is the smart thing to do.

Responsible gaming doesn't mean quitting — it means knowing your limits, staying within them, and having the courage to ask for help when you need it.

Keep in mind: You should never expect a regular income from gambling or gaming. Game outcomes are entirely random, and the possibility of losing exists in every session.

Traits of a Responsible Gamer
1
You set your budget in advance
You set aside a fixed amount for gaming — money you can afford to lose without it causing hardship.
2
Don't raise your bets after a loss
Never chase your losses with bigger bets.
3
You stick to your time limits
You decide in advance how long you'll play each day.
4
Prioritise family and friends
Gaming never takes priority over family time or personal relationships.
5
View it as entertainment
You enjoy gaming as entertainment, not as a source of income.

Warning Signs

Signs of Problem Gaming

If you notice any of the signs below — in yourself or someone close to you — it's important to seek help.

Spending Beyond Your Budget
You're using money set aside for essentials (rent, food, bills) to fund your gaming.
The Urge to Chase Losses
After a loss, you keep placing bigger bets trying to win back what you've lost.
Loss of Control
You find yourself unable to stop or regularly playing longer than you intended.
Hiding It from Family
You're lying to or hiding things from family and friends about your gaming.
Mental Distress
You feel anxious, irritable, or restless when you can't play.
Neglecting Work & Responsibilities
Gaming is causing you to neglect work, studies, or family responsibilities.
Gambling with borrowed money
Borrowing money from friends, family, or financial institutions to fund your gaming.
Sleep & Health Issues
Late-night gaming is causing sleep problems, irregular eating habits, or physical health issues.
Big bets for the thrill
You find yourself needing to place bigger bets just to feel the same excitement as before.

If you recognise three or more of the signs above — in yourself or someone close to you — it may indicate problem gaming. Please take the self-check below and seek help if needed.


Self-Assessment

Check Yourself

Answer the following questions honestly — completely confidential

1
Have you ever used money meant for essential expenses (rent, groceries, utilities) to fund your gaming?
2
Have you ever chased your losses by placing larger bets after losing?
3
Has gaming caused problems with your family or friends?
4
Have you ever tried to stop gaming but found you couldn't?
5
Have you ever borrowed money or sold assets to fund your gaming?
6
Do you feel mentally restless or irritable when you're unable to play?

Protective Tools

Aaqq's Responsible Gaming Tools

These tools can be activated at any time from your account settings.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once the limit is reached, no further deposits can be made automatically. Lowering your limit takes effect immediately; raising it requires a 7-day waiting period.

Loss Limit

Set a maximum amount you're willing to lose within a given period. Once you hit that limit, play is paused for that period — protecting you from chasing your losses.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, you'll receive a warning and be logged out automatically. This protects you from the habit of playing for long stretches at a time.

Cooling-Off Period

Take a gaming break lasting anywhere from 1 day to 6 weeks. During this period, you won't be able to log in to your account. Use this whenever you feel you need to step away for a while.

Self-Exclusion

Step away from the platform entirely for anywhere between 6 months and 5 years. Your account cannot be reactivated during this period. This is the most effective step for serious cases.

Gaming History Review

View your complete gaming and transaction history at any time. Understanding exactly how much time and money you've spent helps you stay in control.

How do I activate Self-Exclusion?
1
Log In to Your Account

aaqq.pro/login Go to the page and access your account.

2
Go to Profile Settings

Click the profile icon in the top right corner and go to the "Responsible Gaming" section.

3
Select a Time Period

Choose from 6 months, 1 year, 2 years, or 5 years.

4
Confirm

Confirm with OTP. Your account will be suspended immediately for the selected duration.

If you need help, email us directly at [email protected] or reach out via Live Chat. We're here to assist you in Bangla.


Budget Planning — How Much Should You Spend?

Deciding in advance how much money you'll set aside for gaming is the single most important step in responsible gaming.

Simple Rules for a Gaming Budget
✓
Monthly gaming budget = no more than 20% of your entertainment budget
If your total entertainment budget is ৳2,000, spend no more than ৳400 on gaming.
✓
Only use "extra" money
Only play with money you can afford to lose — funds whose loss won't impact your household.
✓
Set Some Winnings Aside
Withdraw at least 50% of your winnings — don't put it all back on the line.
✓
Review Monthly
Review your monthly gaming history — keep track of exactly how much you've spent.

Never play with borrowed money, your savings, or your emergency fund.

Monthly Gaming Budget Example
Monthly Income Entertainment Budget (10%) Gaming Limit (20%) Advice
৳15,000 ৳1,500 ৳300 Safe
৳25,000 ৳2,500 ৳500 Safe
৳40,000 ৳4,000 ৳800 Safe
Any Income — 30%+ of Entertainment Stay Alert
Any Income — Borrowed money Dangerous
Healthy Gaming Tips
  • Before you play, ask yourself — "How much am I willing to spend today?"
  • Don't play when you're tired, stressed, or under the influence of alcohol
  • Take a 10-minute break every hour — get up, walk around, have some water
  • Make time for hobbies and activities beyond gaming
  • Talk openly with family and friends about your gaming

Why Does aaqq Take Responsible Gaming Seriously?

We believe a happy, healthy player is what's best for our platform too.

Long-Term Enjoyment

Responsible gaming keeps the fun going for years to come. Overdoing it leads to burnout and financial loss sooner than you'd expect.

Protecting Family Well-being

Keeping your gaming under control protects your relationships, finances, and peace of mind. No win is worth celebrating if it comes at the cost of your family's wellbeing.

Financial Stability

Staying within your budget means gaming will never put you in financial difficulty. Your emergency fund, savings, and future plans all stay protected.

Mental Wellbeing

Gaming should be a source of entertainment, not stress. Playing responsibly keeps anxiety, frustration, and sleeplessness at bay.

More fun, less stress

Playing within a set budget makes every win feel even more rewarding. You can enjoy the game without fear or anxiety.

Aaqq's Ethical Responsibility

We don't just think about profit — your well-being is part of our business responsibility. A healthy gaming community is something we take pride in.


Get Help

You're Not Alone — Help Is Always There

Acknowledging a problem and asking for help takes courage. Reach out through the options below.

aaqq Live Chat Support
Bottom right of the website
Chat confidentially in Bangla, 24/7. Self-exclusion support is also available.
Email Support
Describe your gaming concern in detail. On business days, you'll receive a response within 1–4 hours.
Talk to Family & Friends
Someone You Trust
Don't hide the problem. Telling someone you trust is the first and most important step.
Mental Health Professional
Psychiatrist or Counsellor
For serious addiction, professional help is the most effective option. Please reach out to your local hospital.

Emergency Support: If you or someone you know is experiencing a serious mental health crisis due to a gaming addiction, please contact your local mental health services. Seeking help is an act of courage.


FAQs

Answers to Some Important Questions About Gaming & Entertainment

aaqq offers four main types of slots. First, Classic Slots (3-reel) — the simplest format, with fewer paylines, reminiscent of traditional one-armed bandits. Perfect for beginners. Second, Video Slots (5+ reels) — modern graphics with multiple bonus features, free spins, and multipliers. Neon Stax and Santa Millions fall into this category. Third, Megaways Slots — the number of symbols per reel changes with every spin, allowing for up to hundreds of thousands of ways to win. Great Rhino Megaways is one such title. Fourth, Jackpot Slots — where each bet contributes to a shared prize pool that can reach massive amounts. Each slot has its own RTP (Return to Player), typically ranging from 94%–97%. For responsible gaming, consider low-volatility slots — they pay out smaller but more frequent wins.

Live Casino lets you play with a real dealer via live video stream. Log in from your mobile at home and you'll see an actual dealer dealing cards or spinning the roulette ball — it's not a recording, it's truly live. aaqq offers live tables powered by Evolution Gaming. How it works: various betting options appear on screen, you place your bets within the allotted time, and then the dealer runs the game. Winnings and losses are automatically credited or deducted from your account. Before playing at Live Casino, make sure you understand the rules and start with smaller bets to get a feel for the game. Use the Session Time Limit feature to keep your gaming healthy.

Play Responsibly

Start Safe & Enjoyable Gaming at aaqq

Aaqq is here for you — with Responsible Gaming tools, limit-setting features, and 24/7 Bangla support. Enjoy the fun, and stay safe.

18+ Only
Session Limit Feature
Self-Exclusion Available
24/7 Bangla Support
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